Shipping policy

Shipping Policy – Mahadev Traders

Last Updated: 26 October 2026

At Mahadev Traders, we aim to provide a smooth and reliable delivery experience. Please read our Shipping Policy to understand our order processing and delivery procedures.

1. Order Processing Time

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

2. Shipping and Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch, depending on the delivery location and courier service.

Deliveries to remote areas may take longer. All delivery timelines are estimates and are not guaranteed.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your order.

Any free-shipping offers will be subject to the terms and conditions mentioned on our website.

4. Order Tracking

Where tracking facilities are available, tracking details will be shared using the contact information provided during checkout.

Customers can use these details to check the status of their shipments.

5. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, including the correct PIN code.

Delivery issues caused by incorrect or incomplete address information may result in delays or additional shipping charges, where applicable and permitted by law.

6. Delayed or Undelivered Orders

Delivery may be delayed due to courier disruptions, weather conditions, public holidays, operational issues, or other circumstances beyond our reasonable control.

If your order has not arrived within the estimated delivery period, please contact us through the contact form or contact details available on our website.

7. Damaged Packages or Products

If your package arrives visibly damaged or the product inside is damaged, please contact us as soon as possible, preferably within 48 hours of delivery.

Where possible, provide photographs or videos of the package and product so we can review the issue. Eligible cases will be handled according to our Return & Refund Policy and applicable law.

8. Order Cancellation

Cancellation requests may be accepted before an order is dispatched. Once an order has been shipped, cancellation may not be possible, and our Return & Refund Policy will apply.

Approved refunds for cancelled orders will be processed in accordance with our refund policy.

9. Partial Shipments

In certain circumstances, items from a single order may be shipped separately due to product availability or logistical requirements. Where applicable, customers will be informed of the shipment details.